The hotel was well-located, close to several

restaurants and shops, making it easy to explore. The beach area was clean and beautiful, but the noise from nearby clubs was disruptive at night. Overall, it had a good atmosphere, just a bit noisy at times.

Wow, the beach views are stunning! 🌅 The staff was super attentive and made our stay really enjoyable. A bit disappointed by the slow check-in process though.

My partner and I enjoyed our stay at Krystal Cancun. The beach views captivated us every morning, and the breakfast buffet impressed with fresh options. However, the air conditioning in our room could have performed better. Overall, a memorable getaway!

The beachfront location offers stunning views, perfect for sunset lovers. The breakfast buffet impresses with a variety of fresh fruits and options, making mornings a treat.

Check-in felt painfully outdated. it took ages with staff juggling multiple papers and systems. The room showed signs of neglect—peeling walls and rust in the shower were noticeable. The air conditioning barely worked, leaving the room uncomfortably warm. Dining at the buffet was underwhelming, and having to make reservations in advance for restaurants added unnecessary hassle. The elevators in the main building are slow and only two are available, which could be frustrating during peak times.

We had an amazing time with friends at this resort! The beach was stunning, and the exclusive infinity pool for adults was a perfect chill spot. The nightlife is just a short stroll away, so we enjoyed some late-night fun too. Just keep in mind, the food can get repetitive.

Unfortunately, we didn’t get the room we paid for, which was disappointing, especially since we were celebrating special occasions. This put a damper on the beginning of our stay.

Consider requesting a room on a higher floor for better views and a quieter atmosphere away from the noise of the common areas.

my stay here was fantastic. i’ve been to cancun before, but this place exceeded my expectations with its breathtaking beach views and attentive staff. the food was delicious, especially the breakfast with fresh options that fueled my beach days.

the air conditioning didn’t work well.

This was just a nice choice for a weekend adventure in Cancun and great for the money. Free coffee was good anytime we wanted, which was a nice perk. Make sure to ask about the restaurant reservations early.

The location of the Krystal in Cancun is amazing, right by the beach with stunning views from the balcony. The staff is outstanding, especially waiters Pedro at Risotto and Jose by the pool, who provided excellent service. The breakfast buffet had a wide variety of options, catering to everyone’s tastes. I enjoyed the comfortable bed with lovely linens. However, the hotel needs to improve on certain aspects. The check-in process was quite slow, and one of the elevators was frequently out of order. This made it frustrating at times, especially during peak hours with so many guests. Beach lounge chairs were limited, making it difficult to find a spot after the morning rush. The meal plan for the all-inclusive package was a bit confusing. I struggled with the reservation system that seemed to fill up quickly. At times, the room temperature was uncomfortably warm even after reporting it. The pillows also had a strange odor until they were replaced. Overall, the beautiful beach made up for some of the inconveniences I experienced, but there's definitely room for improvement.

The beach access is fantastic. I enjoyed the spacious room with a comfy king bed. Each day, breakfast offered an array of options, including fresh fruits and mimosas. The pools are clean and well-maintained. Service was prompt and friendly.

The pools were clean, the beach was beautiful, and we enjoyed great activities like yoga and water aerobics. Our room was spacious and well-maintained.

felt completely relaxed, nothing too much trouble

the krystal stay was amazing! the beach location is perfect, offering stunning views, and the comfy beds made for great nights. the breakfast buffet was a highlight, especially the fresh fruits and complimentary mimosas. big shoutout to the staff, especially jazer at the front desk, who made everything smooth.

would recommend.

not your average resort experience, impeccable service, but food letdown

Impeccable service from attentive staff!